Privacy policy

Privacy policy

Please read this Privacy Policy carefully. The Policy describes the rules for collecting and storing data, as well as the processing cookies and similar technologies when visiting By using the Website, you indicate your acceptance of this Policy. The Website is owned by RAVZ Entertainment Group, Karpatske namestie 10a, 83106 Bratislava, Slovakia



We may collect various data/information, including:

  • name and surname,
  • phone number;
  • e-mail address;



Users’ personal data is stored exclusively on electronic media and processed using automated systems, except when non-automated processing of personal data is necessary in connection with the legal requirements.



The personal data collected by us allows sending you notifications about new events, special offers and various events. The personal data also help us improve our services, content and communications. If you do not want to be included in our mailing list, you can opt out at any time in your personal account.

We may use your personal data to send important notices confirming your purchases. Since such information is important to your relationship with the Company, you cannot opt-out of receiving such communications.

We may also use personal information for internal purposes, such as audits, data analysis and various researches in order to improve the Company’s products and services, as well as customer communications.



We also collect personal data that is non-personal, i.e. data that does not allow it to be directly associated with any specific person. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are examples of the non-personal information we collect and how we may use it:

We may collect personal data such as language, unique device identifier, location and time zone in which a particular product is used in order to better understand consumer behavior and improve our products, services and communications.

We may also collect personal data/information about what the user is interested in on our website when using our other products and services. This personal data/information is collected and used to help us provide more useful information to our customers and to understand which parts of our website, products and services are the most interesting ones. For the purposes of this Privacy Policy, the combined data is treated as non-personal data/information.

If we combine non-personal information with personal information, such combined information will be treated as personal information as long as such information is combined.


Cookie Processing Policy

1. Cookies, tags and similar technologies

1.1. Cookies are small text files sent by a web server and stored on a computer, mobile phone or any other device with Internet access when you visit a website or mobile application.

1.2. Every time you open a page of the corresponding website or mobile application, your web client (web browser) sends the specified text file to the web server as part of an HTTP request to provide such web server with information about your activities or preferences on the Internet. At the same time, to ensure the safety and security of your data, your web client (web browser) usually does not transfer cookies intended for one website or mobile application to other resources.

1.3. You can either delete already saved cookies at your own discretion or restrict (disable) their collection by introducing the appropriate settings in your web client (web browser). Please note that in this case, we cannot guarantee the operation of the Website and its services in full.

1.4. For the purposes of this Policy, cookies shall mean any other similar technologies.


2. How do we use cookies?

2.1. We use cookies for the following purposes:

  • 2.1.1. ensuring the functions and security of the Website;
  • 2.1.2. improving the operation of the Website;
  • 2.1.3. registration of an account on the Website and simplification of the subsequent authorization;
  • 2.1.4. collecting information about the user session, generating statistics on the use of the Website (for example, counting Website visitors, identifying hours of peak user activity), analyzing the experience of user interaction with the Site (for example, determining the individual “path” of the user when using the Website), i.e. to optimize the design and structure of the Website in terms of usability features, quick search for the necessary information and general improvement of user experience;
  • 2.1.5. collecting information about the number of ad views and clicks on advertising links (conversion rate), as well as setting up an individual display of advertising on the Website (for example, you will not be shown the same ad that you have recently seen);


2.2. Your consent in accordance with this Policy remains valid until you decide to delete stored cookies and (or) restrict (disable) their collection


3. What cookies do we use?

3.1 Strictly necessary cookies are necessary to ensure the basic functioning of the Website. In particular, they allow users to register and log in to the Website, navigate through it and view its content, and also ensure “recognition” of the user in order to be able to provide the service requested by him (for example, to save previously entered login data in order to speed up authorization in future)

3.2 Performance cookies are used to collect information about how the user uses the Website (for example, which web client (web browser) he uses to visit the Website), which allows us to improve navigation on the Website, make it more convenient and meeting the needs of the users, as well as correct technical errors as they occur and maintain the security of the Website. For example, this type of cookie helps us understand how a user accesses, browses or uses the Website, and to identify ways to optimize it;

3.3 Targeting cookies are used to collect information about the user’s search preferences and to deliver advertisements and content that are the most relevant to the user’s interests. In addition, they are used to limit the display frequency of ads, as well as to measure the effectiveness of advertising campaigns (conversion rate). They remember the visit session of users of the Website and transfer this information to other organizations, such as advertisers.

3.4 Functional cookies help to customize the content of the Website in accordance with the preferences of a particular user. They remember the user’s choices (for example, changing the text size), the language and the country from which the user is visiting the Website. The information collected by these cookies is anonymous and user activity on other websites is not tracked. 

3.5 Session cookies are stored in your web client (web browser) only for the period of an active session on the Website, i.e. until you leave the Website.

3.6 Persistent cookies are stored in your web client (web browser) after the session on the Website is over, unless you delete them.


4. Google Analytics

4.1. This website uses Google Analytics, a web analytics service by Google Inc. (hereinafter referred to as “Google”). Google Analytics also uses cookies. The information generated by the cookie about the use of the Website is normally transmitted to and stored by Google on its own servers. On behalf of the administrator of the Website, Google will use this information to evaluate the use of the Website, compile reports on Website activity and to provide other services related to Website activity to the Website operator. The information obtained through Google Analytics does not enable to identify specific users. You can read more about the security and privacy practices of Google Analytics here

4.2. You can disable the collection of data generated by the cookie (including the IP address in some cases) when using the Website and their subsequent transmission to Google, as well as the processing of this data by Google, by downloading and installing a plug-in for your web client (web browser), available here


5. Google Remarketing

Our Website uses the “Google Remarketing” tool. It is owned by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA. Hereinafter, this tool will be referred to as the “Google Remarketing”.

“Google Remarketing” is part of the Google network. If users have previously visited “Google Remarketing”, ads tailored to the user’s preferences may appear on our Website. To do so, “Google Remarketing” sets cookies that Google can use to determine if users have already visited other websites in the Google network.

In this way, ads can be displayed that are adapted based on visits to other sites in the Google network, provided that the user uses “Google Remarketing”.

Any kind of PERSONAL data is not collected by Google.

You can prevent the installation of these cookies by making the appropriate changes to your browser or by clicking:аутентифицировано


6. Facebook elements

Our Website uses elements from Facebook. Facebook is a service provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.  Hereinafter, these elements will be referred to as the “Facebook”.

Every time our Website receives a request from Facebook, your browser will download this element. As a result, Facebook knows exactly what website you are visiting.

If you are logged into your Facebook account at the same time as visiting our Website, Facebook knows exactly what website you are visiting and associates this information with your PERSONAL data. For example, every time you click the “Like” button or write a comment, this information is stored in your Facebook account.

The website you visit is always saved, whether you click the “Like” button or write a comment.


If you wish to prevent your comments and online behavior from being sent to or stored in your Facebook account, please log out of your Facebook account before visiting our Website.

The Facebook privacy policy contains more information about the use of your data, in particular the transmission and storage of your data, as well as your rights and options to protect your privacy. To read more, please visit:

You can also learn more about Facebook plugins here:


7. How to disable cookies?

7.1. You can control the collection of cookie information by introducing the appropriate settings in your web client (web browser). For instructions on how to block or delete any cookies, please visit “Help” or “Support” section of your web client (web browser). If the cookie function is disabled or blocked, we cannot guarantee the operation of the Website and its services in full.

Information about managing cookies in the web client (web browser) is available here:


8. Final clauses of the Policy

8.1. This Policy can be amended and/or supplemented from time to time. If the Policy is amended, an updated version of the Policy will be posted at, while the Website administration will not inform Website users of such changes by sending them any special notices. The user is advised to check this page regularly for up-to-date information. Any changes to the Policy shall take effect from the moment they are posted at